Order Status Update

The form below will give you an update on your current order progress.


  • Most orders are usually processed within 1-2 weeks however please allow up to 3 weeks for dispatch. 
  • Timeframes are a guide only and not a guarantee of dispatch.
  • Please note peak periods, such as Christmas, Easter, Mother’s Day etc, may increase timeframes.
  • For further dispatch timeframe or delivery information please see our FAQ

To track your order please enter your Order ID in the box below and press the "Track" button. This was given to you on your receipt and in the confirmation email you should have received.

Become a VIP Member!
As an Alex&Me VIP member you will receive access to exclusive discounts, first look at new product releases and more!
Sign up to receive 10% OFF your first order!
Become a VIP Member