While we can usually dispatch sooner than the stated time frames, we prefer to under promise and over deliver allowing us a little ‘wriggle room’. During peak periods (Christmas, Easter, Mothers Day etc.) we may need additional production time. Please contact us prior to ordering if you require your goods urgently. We’re always happy to help if we can.
Dispatch timeframes are a guide only and do NOT include delivery time. Pls note: Public holidays will increase dispatch timeframes.
Made to Order Timeframes
Wall hangings, Mobiles, garlands and dreamcatchers: May require up to 3-4 weeks production time.
Event Decor: May require up to 3 weeks production time (contact us for urgent orders).
Wall prints, personalised prints, print sets: Typically sent within 5-7 business days.
Felt Ball Garlands: Typically sent within 5-7 business days.
Felt Ball Letters: May require up to 21 business days production time.
If you create an account when placing your order, you can login at any time to view the current production status of your order. Feel free to email us anytime for a status update, we usually reply within 24-48 hrs.