Dispatch timeframes are a guide only and do NOT include delivery time. Timeframes quoted are business days and do not include weekends or public holidays.
If you require your items urgently please contact us. We’re always happy to help if we can.
Made to Order Timeframes
Wall prints, personalised prints, print sets: Typically sent within 2-3 business days. Foil Prints: Typically sent in 2-3 days but please allow up to 5 business days. Felt Ball Garlands: Typically sent in 1-2 days but please allow up to 5 business days. Mobiles, garlands, dreamcatchers and all wall hangings: May require up to 14 bus. days production time. 3D Plaques & Felt Ball Letters: May require up to 21 business days production time. Cake Toppers & Bonbonniere tags: Please allow up to 10 bus. days (contact us for urgent orders).
While we can usually dispatch sooner than the stated time frames, we prefer to under promise and over deliver allowing us a little ‘wriggle room’. During peak periods we may need the full production time.
If you create an account when placing your order, you can login at any time to view the current production status of your order. Feel free to email us anytime for a status update, we usually reply within 24-48 hrs.
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