While we can usually dispatch sooner than the stated time frames, we prefer to under promise and over deliver allowing us a little ‘wriggle room’. During peak periods we may need the full production time. Please contact us prior to ordering if you require your goods urgently. We’re always happy to help if we can.
Dispatch timeframes are a guide only and do NOT include delivery time. Timeframes quoted are business days and do not include weekends or public holidays.
Made to Order Timeframes
Wall prints, personalised prints, print sets: Typically sent within 5-7 business days.
Felt Ball Garlands: Typically sent within 5-7 business days.
Wall hangings, Mobiles, garlands and dreamcatchers: May require up to 3 weeks production time.
Felt Ball Letters: May require up to 21 business days production time.
Event Decor: Please allow up to 2-3 weeks (contact us for urgent orders).
If you create an account when placing your order, you can login at any time to view the current production status of your order. Feel free to email us anytime for a status update, we usually reply within 24-48 hrs.